Privacy policy

Last update - March 24, 2023.

Welcome! We highly appreciate your trust in our products and services therefore, we set as our most important goal and condition for the implementation of our activities the observance of human rights in the processing of his personal data.

This Privacy Policy:

  • explains exactly how VolvoCarTool company collects, stores and uses your Data;
  • applies to VolvoCarTool website, products and services;
  • defines the procedure for processing personal data and measures to ensure the security of personal data taken by VolvoCarTool company (hereinafter referred to as "Vendor").

1. Basic concepts used in Policy

1.1. User — any visitor to the website https://www.volvocartool.com.

1.2. Personal data — any information related directly or indirectly to a specific or identifiable User of the website https://www.volvocartool.com.

1.3. Personal data processing - any actions (operations) performed with personal data, including collection, recording, storage, use, deletion or destruction of personal data.

2. Basic rights and obligations of the Vendor

2.1. Vendor has the right to:
  • receive reliable information and/or documents containing personal data from the subject of personal data;
  • independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of obligations provided for by the Law on Personal Data and regulatory legal acts adopted in accordance with it, unless otherwise provided by the Law on Personal Data or other federal laws.
2.2. Vendor is obliged to:
  • to provide the subject of personal data, at his request, with information concerning the processing of his personal data;
  • organize the processing of personal data in accordance with the procedure established by the current legislation of the citizen's country;
  • respond to requests and requests from personal data subjects and their legal representatives in accordance with the requirements of the Personal Data Law;
  • to inform the authorized body for the protection of the rights of personal data subjects at the request of this body of the necessary information within 10 days from the date of receipt of such a request;
  • publish or otherwise provide unrestricted access to this Policy regarding the processing of personal data;
  • take legal, organizational and technical measures to protect personal data from unauthorized or accidental access to them, destruction, modification, blocking, copying, provision, dissemination of personal data, as well as from other unlawful actions with respect to personal data;
  • perform other duties provided for by the Law on Personal Data.

3. Basic rights and obligations of personal data subjects

3.1. Personal data subjects have the right to:
  • receive information concerning the processing of his personal data, except in cases provided for by federal laws. The information is provided to the personal data subject by the Vendor in an accessible form, and it should not contain personal data related to other personal data subjects, except in cases where there are legitimate grounds for disclosure of such personal data. The list of information and the procedure for obtaining it is established by the Law on Personal Data;
  • require the Vendor to clarify his personal data, block or destroy them if the personal data are incomplete, outdated, inaccurate, illegally obtained or are not necessary for the stated purpose of processing, as well as take measures provided by law to protect their rights;
  • to revoke consent to the processing of personal data, as well as to send a request to terminate the processing of personal data;
  • appeal to the authorized body for the protection of the rights of personal data subjects or in court against illegal actions or inaction of the Vendor when processing his personal data;
  • to exercise other rights provided for by the legislation of his country.
3.2. Personal data subjects are obliged to:
  • provide Vendor with reliable data about themselves;
  • inform Vendor about the clarification (update, change) of their personal data.
3.3. Persons who have provided Vendor with false information about themselves or information about another personal data subject without the latter's consent are liable inaccordance with the legislation of their country.

4. Principles of personal data processing

4.1. The processing of personal data is carried out on a legal and fair basis.

4.2. The processing of personal data is limited to the achievement of specific, predetermined and legitimate goals. Processing of personal data incompatible with the purposes of personal data collection is not allowed.

4.3. Only personal data that meet the purposes of their processing are subject to processing.

4.4. The content and volume of the processed personal data correspond to the stated purposes of processing. Redundancy of the processed personal data in relation to the stated purposes of their processing is not allowed.

4.5. When processing personal data, the accuracy of personal data, their sufficiency, and, if necessary, relevance in relation to the purposes of personal data processing is ensured. Vendor takes the necessary measures and/or ensures that they are taken to delete or clarify incomplete or inaccurate data.

4.6. The storage of personal data is carried out in a form that allows determining the subject of personal data, no longer than the purposes of personal data processing require, unless the storage period of personal data is established by federal law, an agreement to which the subject of personal data is a party, beneficiary or guarantor. The processed personal data is destroyed upon achievement of the processing goals or in case of loss of the need to achieve these goals, unless otherwise provided by federal law.

5. Purposes of personal data processing

5.1. Purpose of processing - providing User access to services, products, information and/or materials contained on the website.

5.2. Personal data:
  • First name
  • Last name
  • Email
  • Location
  • Phone number

6. Personal data processing conditions

6.1. Vendor ensures the safety of personal data and takes all possible measures to exclude access to the personal data of unauthorized persons.

6.2. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of current legislation or if the subject of personal data has given consent to the Vendor to transfer data to a third party to fulfill obligations under a civil contract.

6.3. The term of personal data processing is determined by the achievement of the purposes for which personal data was collected, unless another term is stipulated by the contract or the current legislation.

7. Final provisions

7.1. The User can get any clarifications on the issues of interest concerning the processing of his personal data by contacting Vendor via e-mail Support@volvocartool.com.

7.2. This document will reflect any changes to Vendor's personal data processing policy. The policy is valid indefinitely until it is replaced by a new version.

7.3. The current version of the Policy is freely available on the Internet at https://www.volvocartool.com/privacy.